Frequently Asked Questions
Everything you need to know about bringing luxury to your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor takes 3-5 business days, while larger furniture pieces typically arrive within 10-14 business days via our specialized white-glove delivery partners.
Do you offer international shipping?
Currently, FancyThings ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
How can I track the status of my order?
Once your order is dispatched, you will receive an email with a tracking link. You can also monitor your delivery status directly through the 'Order History' section of your FancyThings account.
Are your products sustainably sourced?
At FancyThings, we prioritize ethical craftsmanship. Over 70% of our wooden furniture is FSC-certified, and we partner with artisans who utilize eco-friendly production methods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.